Common questions about shopping with JamPro Africa, an online music store serving Mauritius and Africa.
What is JamPro Africa?
JamPro Africa is an online music store for players across Mauritius and Africa. We stock guitar and bass gear, effects pedals, home-studio and recording equipment, microphones, keyboards and MIDI controllers, DJ gear, drum accessories, brass and woodwind accessories, and everyday essentials like strings, cables, tuners, picks, straps and parts.
Which countries does JamPro Africa deliver to?
We deliver across Mauritius and a range of African markets. Available destinations and shipping options are shown at checkout. See our Shipping Policy for details.
How can I pay?
Orders are paid securely online through PayPal, which also lets you pay by credit or debit card. You do not need a PayPal account to check out with a card.
What currency are prices shown in?
Prices are displayed in Mauritian Rupee (MUR).
How long does delivery take?
Delivery time depends on the product and your destination. Your shipping option and estimate are shown at checkout, and you can track your order once it ships. For full details, see our Shipping Policy.
Are JamPro Africa products genuine?
Yes. We sell genuine branded music gear alongside quality generic and aftermarket parts, and every listing describes clearly what you are buying. We do not sell counterfeit or trademark-infringing products.
Can I return or exchange an item?
Yes, in line with our Refund Policy. If something is not right, email us at info@jampro-music.com and we will help.
How do I contact JamPro Africa?
Email us any time at info@jampro-music.com. We are happy to help you choose the right gear for your setup.